UK Social Tariffs: Cheaper Broadband, Mobile and Energy for People on Benefits

What are social tariffs in the UK?

Social tariffs are discounted broadband, mobile, and energy deals available only to people on qualifying benefits. They are not publicly advertised. In 2026, all six major energy suppliers must offer them, and major broadband providers including BT, Virgin Media, Sky, TalkTalk, and Vodafone offer social broadband tariffs. You will not be offered these automatically — you must ask.

Who qualifies for social tariffs in the UK?

You qualify for social tariffs if you receive: Universal Credit, Pension Credit, Income Support, Employment and Support Allowance (ESA), Jobseeker's Allowance (JSA), Child Tax Credit, or Working Tax Credit. Some providers also accept PIP recipients. Each provider sets its own criteria — always ask directly.

How do I get a cheaper broadband deal on Universal Credit?

Call your broadband provider and say: "I am on Universal Credit — do you have a social tariff?" BT offers Home Essentials from around £15/month. Virgin Media offers Essential Broadband. Sky offers Sky Broadband Basics. Vodafone offers a discounted plan. You can switch to a social tariff mid-contract without penalty if you are on a qualifying benefit.

How much can I save on energy bills with a social tariff?

People on social energy tariffs save an average of £100–£300 per year compared to standard tariffs. The Warm Home Discount adds a further £150 off your bill if you are on a qualifying benefit. Combined, eligible households can reduce energy costs by up to £450 per year. Call your energy supplier directly to ask about social tariffs — they are not listed on comparison websites.